Based on the selected membership type, members are entitled to the benefits stated on the membership benefits form. Members shall abide by all facility rules at all times. Violation of any facility rules and policies may result in revocation of membership privileges. TPC reserves the right to terminate a membership at anytime.

A temporary hold may be placed on the membership only in the case of injury with written documentation from the member’s physician requiring a cessation of specific activity. A fee of $19/mo will be assessed during the time of the hold. Upon return to active status, the membership will resume at the membership rate at the time of return and will be in effect through the number of remaining months to complete a full active minimum term of 3-5 or 12 months. The medical hold period will not count toward the minimum required active term.

Membership cancellation requires written notice. Early termination of an annual membership requires 30 days notice and will result in a $395 penalty fee for early cancellation (prior to payment of 12 consecutive and active months). Notice must be made through the TPC Cancellation web form. No other form of notice will be accepted. Any prorated charges due to complete the 30 day period from receipt of written cancellation will be charged on or after the date of receipt of written cancellation. Memberships paid monthly will automatically convert to a month to month membership at the current month to month rate following completion of the 3-5 month minimum or 12 month annual commitment. The membership will remain active and billing indefinitely until a new agreement is completed, received and executed by TPC or until the completed cancellation web form notice is received. Annual memberships paid in full are non-refundable.

In accordance with the member agreement, I authorize The Pitching Center, Inc. to automatically charge my credit card or debit card each month. I understand and agree to adhere to all payment and other conditions set forth in the member agreement. The membership shall commence as of the date of execution and monthly payments will be debited from the card placed on file until written cancellation notice per the member agreement is provided. A fee of $25 will be assessed for each declined transaction. An additional late fee or $25 will be assessed for payment not made within 10 days of due date for any reason including a declined credit card. All membership benefits will cease as of the final active date of the membership. Any services purchased with membership discount not completed by the final membership date will be converted to a credit toward the current rate associated with the non-member or altered member status. The altered rate balance for those services will be due to reactivate and use. For Month to Month Membership cancellation following completion of the minimum required term, notice must be submitted through cancellation webform completion. Completed webforms received at least 3 business days prior to the next billing cycle will terminate the membership at the end of the current member month (last day before before the next billing and assuming the minimum term has been satisfied). Cancellation forms submitted with fewer than 3 business days prior to the next billing cycle will have the membership and its benefits continue up to the billing date for the following month. A $35 fee will be assessed to terminate a scheduled payment when cancellation form is submitted with 3 days of the next billing renewal date. In the case of sibling memberships: Each membership must complete the required term or be subject to the early termination. If the primary membership is cancelled and the additional discounted family membership(s) are to continue, they will immediately return to the standard rate for the balance of the term. A $35 accounting fee will also be charged for the transition.

All memberships that include drop-in facility access or usage are subject to the following policies: All class participants, lesson participants, and individuals utilizing drop-in access must be scheduled on the TPC calendar prior to participating in any activities at TPC. Members with drop-in access are responsible for reserving their training time and space either independently or with assistance from TPC staff. Any individual utilizing the facility without being properly scheduled on the TPC calendar will be subject to a $15 administrative fee and may be asked to leave the facility. Non-members are not permitted to utilize the facility during drop-in hours.

ALL MEMBERSHIP REQUESTS TO CANCEL MUST BE MADE THROUGH THE CANCELLATION WEB FORM. Verbal requests or written/email requests are not accepted. Memberships do not automatically terminate after the minimum term has been completed. Following the completion of the minimum required term, all memberships continue until cancellation web form notice is received.

Upon cancellation of membership, all remaining credits that are included with the membership fee are forfeited immediately. Any classes scheduled with membership included credits on or after the termination date will be cancelled and those credits forfeited. Any credits remaining credits for any services or products that were purchased at the membership discounted will be billed the difference between what was paid and the non-member or new active membership rate to retain them. Otherwise those credits will also be forfeited.

TPC members are expected at all times to respect themselves, each other, our staff and the facility. Any behavior deemed by our staff to be unsafe or detrimental to the environment will be handled typically in the following manner: I think we need to create a behavior issue progressive protocol. 1st incident - write up and discuss with player 2nd incident - removal from class and notify parent of incident 3rd incident - suspend from training pending direct conversation with parents 4th incident - expulsion from program with exit per the cancellation/early termination policy outlined in this agreement. Any incident deemed by our staff to be particularly egregious may be escalated to an advanced level of the outlined 4 step process above.